Guide to Shopify Support

Guide to Shopify Support

Contact Shopify Support

When running an online store, having reliable support is crucial. Shopify offers extensive customer service to ensure your store runs smoothly and efficiently. Here’s a breakdown of the available support options:

Email Support

Ideal for non-urgent issues requiring detailed explanations, such as billing or payment gateway queries. Responses are expected within hours.


Live Chat

Perfect for urgent technical issues, this service provides quick, real-time assistance. Representatives can access your store details instantly, offering efficient problem resolution.

Access Live Chat:

Phone Support

Available 24/7 with dedicated international lines. Speak directly with Shopify experts who offer knowledgeable and comprehensive support.

  • North America: 1-888-746-7439
  • United Kingdom: 0800-808-5233
  • Australia: 03-8400-4750
  • New Zealand: 07-788-6026
  • India: 000-800-100-5786
  • Malaysia: 1800-80-6678
  • Singapore: 800-181-1121
  • Indonesia: 007-803-651-0008


A community of experts, users, and support staff discussing various topics. Great for finding answers to previously asked questions or seeking opinions on different applications.

Visit Forums: Shopify Community

With these robust support options, Shopify ensures that your business never feels alone and has all the necessary tools for success.

If you want immediate technical support, please get in touch with us for a consultation, and one of our experts will be in touch.

Shopify Website Audit

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