01 PARTNER PLATFORM EXPERTISE
CRM Email SMS Customer data

Klaviyo, connected to everything your store knows about a customer.

Pluro integrates Klaviyo with Shopify storefronts, subscriptions and support tools, then keeps the account healthy: clean data, working flows, forms that match the site and segments that reflect how customers buy.

PARTNER SIGNAL
03 FIELDS
RELATIONSHIP Platform expertise
CATEGORY CRM and lifecycle marketing
COVERAGE Integration · Flows · Account health
02 OVERVIEW CRM AND LIFECYCLE

The customer data and messaging layer.

Klaviyo is a B2C CRM: one customer profile feeding email, SMS, WhatsApp and on-site forms. Its value depends on the data reaching it. Orders, subscriptions, reviews and support events all have to arrive accurately before segmentation and automation can do their work.

03 PLATFORM CAPABILITIES SIX CAPABILITY AREAS

Six capability areas built around Klaviyo.

04 SYSTEM ROLE OPERATING TOPOLOGY

Klaviyo as the customer data layer behind every message.

SYSTEM ROLE / 03 CONNECTED SYSTEM / 05 NODES 05 NODES
01COMMERCEORDERS · CHECKOUT
02SUBSCRIPTIONSBILLING · RENEWALS
03CRMKLAVIYOPROFILES · MESSAGING
04SUPPORTHELPDESK · REVIEWS
05ANALYTICSSEGMENTS · REVENUE
COMMERCEORDERS · CHECKOUT
SUBSCRIPTIONSBILLING · RENEWALS
CRMKLAVIYOPROFILES · MESSAGING
SUPPORTHELPDESK · REVIEWS
ANALYTICSSEGMENTS · REVENUE
KLAVIYO ROLE

One customer profile receiving commerce, subscription and service events, and sending every lifecycle message.

05 OPERATING MODEL HOW WE WORK WITH THE PLATFORM

Diagnose, build, operate.

01

Diagnose

Account health check: data quality, flow coverage, deliverability and what each integration sends.

02

Build

Integrations, forms, flows and segments configured against the storefront and tested end to end.

03

Operate

Scheduled health checks, flow fixes and reporting so the account keeps pace with the store.

06 PARTNER ENQUIRY KLAVIYO PROJECTS

Is Klaviyo getting the data it needs from your store?

Tell us what you run on Shopify and where Klaviyo falls short today. We'll come back with a view on integration, account health and what to fix first.

Typical response within 1-2 working days.
07 RELATED PARTNERS CONNECTED PLATFORMS

Platforms that feed the customer profile.

SUBSCRIPTIONS

Recharge

Recurring revenue architecture.

SUPPORT

Gorgias

Commerce-native customer support.

REVIEWS

Okendo

Reviews and customer insight.

COMMERCE PLATFORM

Shopify Plus

Storefront, checkout and markets.