01 PARTNER TECHNOLOGY ECOSYSTEM
Reviews Loyalty Referrals

Reviews and loyalty that give customers a reason to come back.

Pluro works with Yotpo on Shopify stores: placing reviews and loyalty where customers see them, moving review data safely between catalogues and connecting both to CRM and support.

PARTNER SIGNAL
03 FIELDS
RELATIONSHIP Technology ecosystem
CATEGORY Loyalty and customer engagement
COVERAGE Reviews · Loyalty · Theme integration
02 OVERVIEW LOYALTY AND ENGAGEMENT

Proof before the purchase, reward after it.

Yotpo now concentrates on two things: reviews and customer content, and loyalty and referrals. Reviews answer the questions a product page cannot. Loyalty gives a second and third order a reason. Both work best when they are designed into the storefront from the start.

03 PLATFORM CAPABILITIES SIX CAPABILITY AREAS

Six capability areas built around Yotpo.

04 SYSTEM ROLE OPERATING TOPOLOGY

Yotpo as the trust and loyalty layer around the purchase.

SYSTEM ROLE / 02 CONNECTED SYSTEM / 05 NODES 05 NODES
01COMMERCESTOREFRONT · CHECKOUT
02ENGAGEMENTYOTPOREVIEWS · LOYALTY
03CRMEMAIL · SMS
04SUPPORTHELPDESK · SERVICE
05ANALYTICSREPEAT RATE · LTV
COMMERCESTOREFRONT · CHECKOUT
ENGAGEMENTYOTPOREVIEWS · LOYALTY
CRMEMAIL · SMS
SUPPORTHELPDESK · SERVICE
ANALYTICSREPEAT RATE · LTV
YOTPO ROLE

Collects customer proof and rewards repeat purchase, feeding both into CRM and support.

05 OPERATING MODEL HOW WE WORK WITH THE PLATFORM

Diagnose, build, operate.

01

Diagnose

Review coverage, programme economics and where reviews and rewards appear in the journey.

02

Build

Theme integration, data migration and connections to CRM and support, tested before launch.

03

Operate

Programme reporting and storefront changes as the catalogue and customer base grow.

06 PARTNER ENQUIRY YOTPO PROJECTS

Adding Yotpo, or moving reviews and loyalty across?

Tell us what you use for reviews and loyalty today and what you want customers to do next. We'll come back with a view on approach, scope and sequencing.

Typical response within 1-2 working days.
07 RELATED PARTNERS CONNECTED PLATFORMS

Platforms that work with reviews and loyalty.

RETENTION / CRM

Klaviyo

Lifecycle and CRM infrastructure.

SUBSCRIPTIONS

Recharge

Recurring revenue architecture.

SUPPORT

Gorgias

Commerce-native customer support.

COMMERCE PLATFORM

Shopify Plus

Storefront, checkout and markets.